How can I get my tebex payment id?:
Just follow the steps on the Tebex website: https://checkout.tebex.io/payment-history/login
How can I edit a resource that's locked?:
You have to purchase the open source version of the resource (which is double the website price), which can be done via tickets inside our discord.
How do I get the "Customer" role?:
It is important to put your discord to the purchase of an asset on Tebex to have the role automatically. If you forgot, you can make a ticket inside our discord.
How do I get a refund?:
Sadly refunds are not allowed within Grizzley Studios as stated in the terms-of-service but for serious cases or concerns always contact us via tickets inside our discord.
Bugs, issues?:
You have to make a ticket inside our discord if you have any issues with a product sold.
How to cancel my subscription?:
Just follow the steps on the Tebex website: https://checkout.tebex.io/payment-history/login
Where can I view your social medias?:
Here is a link of all our socials:
https://www.youtube.com/@grizzleystudios
Services Provided:
Grizzley Studios offers a variety of FiveM development services, including but not limited to:
- Public releases
- Custom scripts
- Private customer work
and much more.
Payment and Pricing:
- All prices for services and products are clearly listed and are subject to change.
- Payment must be made in full before the commencement of any work.
- We accept payments via our Website, Zelle, and Venmo.
No Refund Policy:
- All sales are final.
- We do not offer refunds for any services or products once payment has been received and work has commenced or products have been delivered.
Delivery and Turnaround Time:
- Custom Scripts & Private Work delivery times will be discussed and agreed upon with the customer before payment.
- Public Releases available for download immediately after purchase.
Customer Responsibilities:
- Customers must provide all necessary information and access required for the completion of custom work.
- Customers are responsible for ensuring the compatibility of custom scripts with their existing systems.
Modifications and Revisions:
- Any requested modifications or revisions to custom work must be communicated clearly.
- Additional charges may apply if the requested changes fall outside the original scope of work.
Intellectual Property:
- All custom scripts and work remain the intellectual property of Grizzley Studios until full payment is received.
- Customers are granted a non-exclusive, non-transferable license to use the scripts and custom work for their own FiveM servers.
Support and Maintenance:
- Grizzley Studios offers limited support for public releases and custom work.
- The duration and scope of support will be specified in the service agreement.
Liability:
- Grizzley Studios is not liable for any damages or issues arising from the use of our scripts or custom work.
- Customers agree to use the provided services and products at their own risk.
Termination of Service:
- Grizzley Studios reserves the right to terminate services or refuse service to any customer who violates these terms or engages in unethical or illegal activities.
Changes to Terms of Service:
- Grizzley Studios reserves the right to update or modify these Terms of Service at any time.
- Customers will be notified of any significant changes.